In this new department, you’ll find out about ZX/TS vendors–what problems exist and which have been resolved, who’s in business and who’s not. If you’re having problems with a vendor, let us know. We’ll help find a solution.–Ed.
OUT OF BUSINESS: Synchronize, Box 1667, Kerrville, TX 78028, advertised in Winter 82 SQ. If you have a problem with them, call SYNTAX.
ZXPress Compiler from Non-Trivial Solutions is now available only from Proprietary International. They should fill all back orders and inquiries before press time. If you have a problem, contact Randy Wear, Marketing Director, 800/356-8392. PI, 131 LaSalle Rd., Streamwood, IL 60103.
We’ve heard complaints about Norris Radio and Electronics‘ repair and return practices. We telegrammed Tracy Norris about these problems (no phone listed), but he has not responded. Norris is a ZX/TS repair shop in Slidell, LA.
Neither have we heard from SMUG, the Sinclair Midwest Users’ Group in Fort Wayne, IN. Some readers wrote they did not receive software they ordered from SMUG. Last month we wrote to SMUG to inquire; we’ll let you know if they answer.
Gladstone Electronics is working on catching up on their US shipments. Readers have reported receiving cancelled checks promptly, but no merchandise up to two months later. Howard Gladstone says US shipments are now about 4 weeks behind, with Canadian shipments on schedule. They increased their staff and shifts to remedy the problem. You can now talk to Gladstone until 1 AM EST. Ask for head troubleshooter Pauline Sampson in Buffalo, NY, at 716/874-5510.